The pipes and heating systems are at the heart of the building’s structure. Heating and plumbing experts work to ensure that the systems within your home are working effectively from installation to their maintenance without any issues. With a number of clients and a range of different issues to work with, plumbers can find it difficult to manage daily working schedules. Investing in a PHS: mobile integrated field service management software will help your business to run more effectively and will help you to keep track of your employee’s productivity.
At WorkPal our job management software offers a range of features that will help you to keep your customers happy while expanding your business.
Digitise Your Forms
Working with a range of customers can lead to heaps of paperwork that can become difficult to maintain in the long term. Throughout our job management software you can now digitise your forms, applications, invoices and other important documents. These documents can be easily accessed from your iOS and Android devices that will make the life of your plumbers a lot easier. Having these documents stored in one place will also help to increase the productivity of your workforce and you will no longer have to worry about losing or damaging your paperwork.
Manage Your Workforce
When you have a large number of plumbers and technicians out in the field, it can become difficult to manage their progress and workflow. Through our software you can now manage your team from any location. Here you can track their performance and employees will also be able to keep in touch with other members of their team which will increase productivity. This software will also allow you to schedule work to employees depending on their experience, location, skills set and availability.
Mobile Calendar View
Through their mobile devices, your employees will be able to view their schedules and any important updates from the calendar view. This will allow them to get an overview of work they have scheduled, what time they are due to arrive and the location they need to travel to. If plumbers and technicians out on the field are held back at a certain job you will be able to transfer their jobs to other employees who are available. This will keep customers happy and will ensure that the workload is still getting done. Through the calendar view you can add colour allocation to the different time slots so users can easily identify the job status of each project.
Complete Quotes and Invoicing
When your employees are out in the field they are meeting customers face to face and discussing what the job will entail. Often customers will ask for quotes to consider the price of the job or they will need invoices when the job has been completed. Through the WorkPal field management software you can integrate seamlessly with Sage, Quickbooks and Xero. At WorkPal we understand the difficulties of running a business. When the heating and plumbing is not working smoothly, customers will need any issues fixed immediately, no matter what time of day it is. Our job management software will help you to manage your employees and other elements of your business, helping everything run smoothly. Through our field service management software you can ensure your customers remain happy with a healthy heating system at home or in their business. For more information on how WorkPal can make a difference to your business, talk to one of our experts today to book your free demo.
