Field Service Management Software Key Features
WorkPal is specifically designed as a field service management software. Its robust scheduling system ensures job conflicts do not occur. WorkPal’s scheduling tool enables dispatchers and planners to see exactly what is happening in real time and to plan ahead to ensure that resources are available to meet current and anticipated demands.
At a glance, see all jobs being currently worked on. With WorkPal’s live job list see statuses and times change in real time.
The real time tracking function allows you to keep completely up to date with your mobile team’s activities, where they are and where they’ll be going next. This information is vital in order for you to assign, monitor and track mobile workers and to continually optimise performance.
Setting up your WorkPal install you have the option to work with the team to have your paper based forms developed as part of the field service management software. Data captured from the app will be automatically synced back to the desktop providing your forms for email and export. Never lose documents again.
WorkPal allows you to monitor and track the service history and movement of your assets. Asset scanning, where mobile workers can scan a QR code or bar code through WorkPal. This helps field staff to identify specific assets, log any faults, and record any material used to improve first time fix rates.
WorkPal’s ability to accurately book jobs, forecast costs and timescales and dispatch your mobile workforce to best effect, radically improves the process of providing sustainable, viable business quotes.
WorkPal immediately captures all of the costs associated with each job and can integrate seamlessly with QuickBooks Online, Xero and Sage.
WorkPal’s field service management software calculates hourly rates, materials used and service costs on a client-by-client basis, and relays this information to back office. This dramatically speeds up quoting and invoicing, saving time and improving cash flow with paperless, bulk invoicing.
With WorkPal all your staff’s time on jobs are automatically logged and synced back to the office. Storing all your time allows WorkPal to provide shift based and user log reports, which can be exported from the system. Reports specific to your needs can be developed upon setting up your WorkPal instance.
The Field Service Management Software