Credit Control Officer

by | Sep 9, 2025 | Careers

We are currently recruiting for a Credit Control Officer to join our busy and growing Finance team to manage the credit control function for the company.

Responsibilities will include:

  • Proactively manage the company’s credit control policy, ensuring customers adhere to agreed credit terms.
  • Sending invoices and statements to customers.
  • Running routine checks via Credit Safe in regards to customer credit ratings before approving credit requests.
  • Establishing terms of credit for customers and ensure invoices are paid on time.
  • Renegotiating customer payment terms.
  • Reconciliation and maintenance of the Debtor’s ledger in several companies across the business.
  • Liaising with customers and respond to queries.
  • Liaising between company departments.
  • Preparing Aged Debt reports for management when required.
  • Manage the small claims process for the business, to include preparing and submitting claim files.

Skills and Experience:

  • Strong organisational skills.
  • Excellent attention to detail.
  • Excellent team player skills.
  • Ability to work on own initiative.
  • Self-motivated / Positive attitude
  • Excellent communication and interpersonal skills including verbal, written and active listening skills.
  • Excellent knowledge in the use of Microsoft Word and Excel and excellent IT Skills.
  • Excellent knowledge of the small claims process.
  • Previous experience in a similar role.
  • Previous experience of Sage 200 Accounts is preferable

Business Principles:

The following are mandatory for all employees:

  • To comply with company policy and best practice in security, legal and regulatory compliance, including compliance to international and national quality standards.
  • To safeguard customer information at all times.
  • To access, use or disclose customer information only when necessary to carry out the job.
  • To complete and maintain up to date all paperwork and processes.

     

    How to Apply

    Please email your CV to recruitment@workpal.app

     

    We are an equal opportunities Employer.  We adhere to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.