Lincolnshire Gritters Introduce Winter Maintenance Software

Commercial winter maintenance business, Lincolnshire Gritters, has over 20 years of experience and operates nationally across Lincolnshire, Nottinghamshire, Yorkshire and Hull. With 8 years of gritting work under its belt, the business continues to reinvest in new technologies, better infrastructure and increased resources to provide its customers with the best possible service.

How Were You Introduced To WorkPal?

“We were first introduced to WorkPal through the social media platform, LinkedIn.” Says Rob Parr, Director of Lincolnshire Gritters. “I had reached out to one of their sales representatives after seeing a post on the businesses page about its winter maintenance software.”

“We had a demo with the team to get a feel for how the solution worked and how it would integrate into our business. We discussed what I wanted to get out of the system and how it would help benefit our customers. It’s fair to say that it ticked all the boxes.”

 

How Has WorkPal’s Winter Maintenance Software Integrated Into Your Business?

“It has made scheduling jobs easier, quicker and much less hassle for the office team. All sites are added to the system with details including maps, addresses, trigger temps and allocated drivers which massively reduces time spent in the office. With a few clicks, jobs are sent to operatives in the field and emails are sent to clients.”

The drag & drop scheduling tool makes allocating and editing jobs much easier with a visual overview of the day, week or month. All job information is attached to the job request, meaning operatives have everything they need at their fingertips.

“Our clients love the Report documents that they receive as they can view all site information, images and tracking. This has proven to be a real asset as more businesses are requesting this information on job completion.”

 

How Did You Find The Implementation Process?

“We found the implementation of WorkPal very easy. I did most of it myself with the help of WorkPal’s support team. I wanted to start fresh and not copy old data from previous software across. I got the WorkPal logins, and everything was straightforward. If I had any questions, the team were always at hand to help navigate the system.”

 

Would you recommend WorkPal to others in your industry?

“I would 100% recommend the system to anyone carrying out winter maintenance. It has significantly improved our operations, helped save hundreds of hours and is very cost-effective.”

Lincolnshire Gritters’ transition to WorkPal showcases the real impact that a purpose-built winter maintenance software can have on a growing, fast-moving operation. By replacing outdated processes with centralised scheduling, automated workflows and professional client reporting, the business has gained complete control over every stage of its service cycle. WorkPal’s intuitive tools have reduced administrative strain, improved team coordination and ensured that operatives always have the information they need no matter the weather conditions or time of day. Clients now receive clearer, more comprehensive documentation, reinforcing confidence and strengthening long-term relationships. Combined with a smooth implementation process and ongoing support from the WorkPal team, the system has become a vital asset in driving efficiency, consistency and reliability across the company. For businesses in the winter maintenance sector, Lincolnshire Gritters’ experience clearly demonstrates how WorkPal can elevate operations and deliver measurable improvements from day one.