ABOUT PREMIER PROPERTY GROUP
Facilities management service provider, Premier Property Group, is seeking a cloud-based system to manage its services in reactive and preventative property maintenance, which include plumbing, electrical, roofing, landscaping and other general maintenance.
The company has been in operation since 2009 and works throughout Ireland to provide a full and comprehensive service in the property maintenance sector.
Premier Property Group is fully accredited for RGI (gas installation) and certified in electrical contracting, locksmith and PAT Testing.
JOB MANAGEMENT ISSUES
With engineers working all over the country, Premier Property Group was spending a large amount of time keeping track of jobs. “The team was using multiple platforms to manage active jobs,” highlights John Powell, Owner/MD of Premier Property Group. Having a team of people working off different platforms can cause errors and duplications which will have an effect on your businesses workflow.
BENEFITS OF A CLOUD-BASED SYSTEM
With WorkPal, all your relevant job information is stored in one, centralised place. Users can have access to live job list information when in the office and out on site instantly. The benefit of using a cloud-based system means data is backed-up and stored online and is available at any time.
“WorkPal keeps everything up to date in real-time,” says John. Data that is collected by field engineers is automatically synced back to the office. This means there is no delay and office staff can process client reports and invoice faster.
The system also integrates with various other software’s including Sage, Quickbooks and Xero. This capability provides a seamless transition from your current processes to a cloud-based system. Invoices can be generated once an engineer marks a job as complete, reducing the risk of missed invoices and improving cash flow for the business.
Business reporting, for example, work in progress and accurate projected completion dates can be run to allow Premier Property Group to plan and allocate resources for future works.
ENHANCED CAPABILITIES WITH WORKPAL
“The business has been able to operate much more efficiently since implementing WorkPal’s cloud-based system. No job is missed or forgotten about,” emphasises John.
All inbound enquiries and leads are tracked. Successful jobs are then scheduled and dispatched to a field engineer to complete. Once signed off by the client, a job sheet is generated and invoices can be emailed directly to the customer.
WOULD YOU RECOMMEND WORKPAL?
“Definitely, 100%”
