From Paperwork to Productivity: Glás Services’ WorkPal Journey

by | Sep 3, 2025

INTRODUCING GLÁS SERVICES

Glás Services is a professional land management and grounds maintenance business based in Ireland. Operating for over 8 years, the company provides reliable land management, winter maintenance and property management solutions to a wide range of commercial clients. With a focus on attention to detail, long-term relationships and a “can-do” attitude, Glás has built a strong reputation across the country.

The business offers a full range of services to the solar farm industry and property management companies throughout Ireland. At any given time, multiple teams of skilled operatives are on the road, equipped with vans and expertise to deliver efficient, high-quality work nationwide.

DISCOVERING WORKPAL

As Glás continued to grow, it became clear that spreadsheets and paper-based processes were no longer sustainable for managing jobs, schedules and client communication. The business first came across WorkPal through a recommendation from another company in the service industry. After reviewing their needs, the decision to move to a more professional, centralised and scalable system was straightforward.

EASY IMPLEMENTATION

The transition to WorkPal was smooth and efficient. With the support of our Implementation team, Glás were able to migrate their existing job data, train their team and get started rapidly. Within just a couple of weeks, the team was confident using the platform, and it soon became second nature to daily operations.

The implementation was very straightforward. The WorkPal team helped us get set up, import our existing job data, and train our staff. Within a couple of weeks, we were confident using the system, and it quickly became second nature.
Brendan Lawlor, Managing Director, Glás Services

IMPROVING EFFICIENCY FOR ENGINEERS

Like many businesses introducing new technology, there was initial hesitation from field staff. However, once engineers experienced the ease of the WorkPal mobile app, they embraced it. Having job details, progress logging and photo uploads all in one place removed the need for paper job sheets and streamlined their day-to-day work.

TRANSFORMING OPERATIONS

WorkPal now sits at the heart of the Glás team’s operations. All jobs are scheduled, tracked and recorded through the system, giving both office staff and engineers full visibility and clear communication. Timesheets are accurate, paperwork has been reduced significantly, and invoicing has improved thanks to the ability to link completed jobs directly to billing.

Before WorkPal, job sheets were getting lost, timesheets had to be chased, and it was hard to get a real-time picture of what was happening on site. Now, we have full visibility, we can track hours accurately, and we’ve cut out a huge amount of paperwork.
Brendan Lawlor, Managing Director, Glás Services

ONGOING SUPPORT

From the outset, the WorkPal support team has provided quick and practical assistance. Whether through training, resolving queries, or helping set up new features, Glás Services has benefited from responsive and effective support whenever needed.

The support team was excellent. Any questions we had were answered quickly, and the training sessions were very practical. It wasn’t just theory—it was hands-on, showing us exactly how to use the software in real-life scenarios.
Brendan Lawlor, Managing Director, Glás Services

KEY BENEFITS

  • Centralised job scheduling, tracking, and communication.
  • Full visibility of operations with accurate timesheet tracking.
  • Reduced paperwork and faster, more accurate invoicing.
  • Improved communication between office staff and field engineers.
  • Responsive support and training from the WorkPal team.

RECOMMENDATION

For Brendan and his team, WorkPal has been a game-changer. It has streamlined operations, reduced admin, and given the business a modern system to support growth. Would they recommend WorkPal to other businesses? Let’s give the last word to Brendan:

Absolutely. For any service-based business that’s trying to manage multiple jobs, teams, and customers, WorkPal is a game-changer. It saves time, reduces admin and gives you a clear picture of your operations. I’d definitely recommend it.
Brendan Lawlor, Managing Director, Glás Services

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