Company Overview: Sleator Plant
Sleator Plant supplies construction plant machinery across Ireland. They represent leading brands including Mecalac, Terex-Trucks and Terex-Genie. Their product range covers site dumpers, articulated off-road hauliers and access equipment. As the business grew, Sleator Plant recognised the need for field service management software. They wanted to replace outdated paper-based processes and move toward a fully paperless service environment.
The Challenge: Outgrowing Paper-Based Job Management
As Sleator Plant continued to grow, paper-based job cards and manual filing began to slow operations. Engineers recorded job information onsite. Office staff then re-entered it manually, increasing the risk of lost paperwork, duplicated effort and delayed invoicing.
With no central system it made it difficult to build accurate machinery service histories. Forward planning for future maintenance was also a challenge. As Aaron McCaul explains, “with the business continuing to grow, this highlighted the need to jump forward into a fully paperless service environment.”
To support growth and gain better control, Sleator Plant needed plant machinery job management software purpose-built for their operations, which resulted in a Fully Paperless Environment.
The Solution: WorkPal Job Management Software
Sleator Plant implemented WorkPal’s job management software. As a result, their office team and field engineers gained a centralised, real-time system to manage all day-to-day activities.
Real-Time Job Tracking — WorkPal’s live job scheduling gives office staff instant visibility of active jobs. Field engineers complete work onsite, log expenses and collect digital customer signatures. Once they mark a job complete, the system updates after. It captures all labour, travel and materials automatically.
Asset Management — WorkPal’s asset management feature gives Sleator Plant full visibility over their equipment. Engineers track service histories and asset movements in one place. In addition, mobile workers scan QR or barcodes through the app to identify assets, log faults and record materials, improving first-time fix rates significantly.
Streamlined Administration — WorkPal eliminates manual data entry. Consequently, the team creates accurate records and frees up administration time across the business.
Health, Safety & Compliance — The platform integrates health and safety features, timecards, location tracking and technical data storage.
Results: What Plant Machinery Job Management Software Delivered for Sleator Plant
WorkPal gave Sleator Plant a complete overview of their job history. Therefore, managers can plan more effectively and make better-informed decisions. Overall, the shift from paper to digital transformed how the business operates every day.
- Fully paperless service department
- Real-time visibility of live and scheduled jobs
- Complete asset histories and forward maintenance planning
- Automated workflows freeing up time for productive growth
- Integrated health and safety, timecards, and location tracking
- Tailored system configuration to match Sleator Plant’s processes
What Sleator Plant Say About WorkPal’s Job Management Software
“The WorkPal system has jumped us 10 years forward in regards to operating a completely paperless service department.”
“We can now easily build asset histories and forward plan future maintenance.”
“It also allowed us to automate tasks that free man hours for productive business growth, not just cope with the paperwork backlog.”
“Sleator Plant would definitely recommend WorkPal, and of course their support team. They assisted us every step of the way in the integration process.”
— Aaron McCaul, Sleator Plant