About React Services

React Services is Ireland’s leading full-service provider for property insurance claims. Specifically, they specialize in restoring and repairing properties affected by fires, floods, and other disasters. Their services include leak detection, cleaning, and structural drying. Furthermore, they handle plastering, joinery, roofing, and electrical work. The firm has a team of fully trained technicians. Additionally, they provide a 24-hour emergency response service.

What were React Ireland’s Job Management Issues?

Ben Noble, Co-Owner of React Ireland, explains the situation. As the business grew, using paper-based job sheets became inefficient. Unfortunately, staff often lost paperwork or filed it incorrectly. Sometimes, it took weeks to return to Head Office.

Consequently, field operatives lacked visibility of job details. They did not know exactly what tasks the site required.

Delayed paperwork meant we received payments months after finishing a job. This happened because the accounts department could only invoice after receiving signed job sheets.

Benefits of WorkPal for React Ireland

“Since we implemented WorkPal, claim duration has reduced. Therefore, people get back into their homes quicker. We now have real-time job progress to enable improved project delivery.”

Streamlined Administration

Significantly, we removed the duplication of administrative work. Staff create reports onsite. Then, they send them straight to clients.

WorkPal allowed us to increase profitability. It reduced admin staff costs and improved site time management. We are now more efficient in our business processes. As a result, we can take on more work from our clients.

Real-Time Data

You can create jobs easily. Then, these appear on mobile devices with a clear task list. The cloud stores information securely. Thus, it is accessible anywhere,” explains Ben.

How did WorkPal Enhance Business Capabilities?

“WorkPal enables us to work with clients who have higher claim volumes. We are more efficient at handling their claims. Consequently, we have become more competitive. With a fluid workflow management solution now in place, we are in better shape.”

Would You Recommend WorkPal?

”Definitely, especially for businesses who use traditional paper job sheets. We noticed an increase in profits. Also, we enjoy better collaboration between teams and more satisfied clients.”

Conclusion

WorkPal boosts efficiency by streamlining workflows and automating tasks. This gives teams real-time visibility to work faster.

Overall, React Ireland’s experience shows the difference digital tools make. They moved away from paper job sheets to embrace WorkPal. As a result, they sped up claim handling. This freed up time to focus on what matters.

WorkPal is now a key part of their growth. Therefore, they recommend it to any business looking to modernise their field management.