Qualitas Property Partners Become More Professional with CMMS
Dublin-based Qualitas Property Partners provides first-class property management services across Ireland. Founded in 2010, the business manages a large portfolio of residential and commercial developments. Today, the team oversees multi-unit properties nationwide.
What Challenges Did You Face Before Choosing a CMMS?
“As a multifaceted business managing over 100 properties and estates across the country, we struggled with scheduling and task tracking,” the team explains. Additionally, professional reporting to teams and clients proved difficult.
Because of this, the business recognised the need for a better system.
“We felt we needed a CMMS to support our operations more effectively. Specifically, it would allow us to track efficiency, improve workflows and strengthen our brand.”
Meanwhile, managing field operatives across Ireland created further challenges. Without the right tools, communication could easily break down. As a result, delays in information returning to the office often caused inaccurate job tracking.
How Has WorkPal Benefitted Your Business?
“We now produce professional reports that help clients make faster, better-informed decisions,” the team says. As a result, clients feel more confident and supported.
At the same time, staff have seen clear improvements.
“Our team members can now view detailed task information well in advance. In fact, they can see schedules up to a month ahead, which helps them prepare properly for each site.”
Improved Scheduling and Resource Planning
With drag-and-drop CMMS scheduling, office staff allocate jobs efficiently. This, in turn, allows managers to plan resources accurately and avoid last-minute changes. Consequently, teams work more productively and consistently.
Furthermore, by sharing accurate and up-to-date reports with clients, Qualitas Property Partners delivers a higher level of service. Importantly, this approach helps the business stand out from competitors and secure repeat work.
Better Attendance and HR Reporting
“Our attendance and shift reporting has also improved significantly,” the team adds. Previously, HR relied on manual timesheets. Now, staff hours are processed quickly and accurately.
Overall, this change has reduced paperwork and improved internal efficiency across departments.
How Easy Was WorkPal to Implement?
“WorkPal made the transition smooth and easy to understand,” the team explains. Of course, change can be difficult if company culture is not aligned. However, the system helped everyone adapt.
“Within a week, employees of all ages and abilities were using the system confidently.”
Throughout the process, the WorkPal implementation team worked closely with Qualitas Property Partners. First, they reviewed existing workflows. Then, they tailored the system to fit the business. Where possible, they converted paper forms into digital versions to minimise disruption.
Training and Ongoing Support
Once the CMMS went live, WorkPal introduced a dedicated Customer Success Manager and Account Management team. From that point onward, they have supported the business throughout the contract.
In addition, the team provides guidance on new features, recommends system improvements and resolves technical queries quickly.
“The WorkPal team ensures we feel fully supported throughout the transition,” the business says. Ultimately, both staff and clients benefit from their professionalism and expertise.
Would You Recommend WorkPal?
“We would recommend WorkPal to any company or sole trader that needs a professional solution,” the team concludes. Regardless of size or complexity, the system delivers value.
In summary, WorkPal helps organisations improve professionalism by streamlining workflows, tracking tasks and boosting team productivity.