Lincolnshire Gritters Introduce Winter Maintenance Software
Lincolnshire Gritters is a commercial winter maintenance business with over 20 years of experience. The company operates nationally across Lincolnshire, Nottinghamshire, Yorkshire and Hull. With eight years of gritting work behind it, the business continues to reinvest in new technologies. Additionally, it upgrades infrastructure and expands resources to deliver the best possible service to customers.
How Were You Introduced to WorkPal?
“We were first introduced to WorkPal through the social media platform LinkedIn,” says Rob Parr, Director of Lincolnshire Gritters. “After seeing a post about their winter maintenance software, I reached out to one of their sales representatives.”
“Soon after, we booked a demo with the team to understand how the system worked. We also explored how it would integrate into our business. During the discussion, I explained what I wanted to achieve and how it would benefit our customers. Overall, the system ticked all the boxes.”
How Has WorkPal’s Winter Maintenance Software Integrated Into Your Business?
“It has made scheduling jobs easier, quicker and far less hassle for the office team. All sites are added to the system with key details such as maps, addresses, trigger temperatures and allocated drivers. As a result, the team spends far less time managing tasks in the office.”
“With just a few clicks, the system sends jobs to operatives in the field and emails to clients automatically.”
Meanwhile, the drag-and-drop scheduling tool allows staff to allocate and edit jobs quickly. It also provides a clear visual overview of daily, weekly or monthly schedules. All job information is attached to each request, so operatives have everything they need at their fingertips.
“Our clients love the reports they receive,” Rob adds. “They can view site information, images and tracking in one place. Because of this, the reports have become a real asset, especially as more businesses now request detailed completion records.”
How Did You Find the Implementation Process?
“We found the implementation very easy,” says Rob. “I completed most of it myself with help from WorkPal’s support team. I decided to start fresh rather than copy data from our previous software.”
“Once I received the logins, everything felt straightforward. Whenever I had a question, the support team was always available to help me navigate the system.”
Would You Recommend WorkPal to Others in Your Industry?
“I would 100% recommend WorkPal to anyone carrying out winter maintenance,” Rob says. “The system has significantly improved our operations, saved us hundreds of hours and proved very cost-effective.”
Conclusion
Overall, Lincolnshire Gritters’ transition to WorkPal highlights the impact of purpose-built winter maintenance software. By replacing outdated processes with centralised scheduling and automated workflows, the business has gained greater control across its operations.
As a result, administrative strain has reduced, team coordination has improved and operatives always have access to the information they need. Clients now receive clearer and more detailed documentation, which strengthens trust and long-term relationships.
Combined with a smooth implementation and ongoing support, WorkPal has become a vital asset for the company. For winter maintenance businesses, Lincolnshire Gritters’ experience clearly shows how WorkPal can deliver measurable improvements from day one.