WorkPal Streamlines JMK’s Mobile Workforce

About JMK

JMK was established in 2008. Specifically, the company has grown into a specialist for large-scale industrial and commercial electrical projects. Also, they install industry-leading CCTV. JMK works with world-leading companies to provide a high-quality service. The main headquarters resides in Omagh. However, the company serves customers across the UK and Ireland daily.

Job Management Issues For Your Mobile Workforce

JMK has a mobile workforce of over 20 engineers. Because they are scattered across the country, allocating jobs became difficult. Consequently, managing field workers was hard for back-office staff. Furthermore, paperwork mounted up. Eventually, this became a major issue within the office.

Daily job sheets caused problems. Specifically, the company experienced a continual build-up of paperwork. Staff had to process each job sheet. Then, they matched them to individual jobs. As a result, this caused a bottleneck within the workflow process. Inevitably, this cost the business money.

Benefits Of Using WorkPal

All-in-One Platform

By using WorkPal, JMK manages everything through a single piece of software. It handles everything from initial quotations to job scheduling. Additionally, it manages final customer sign-off. WorkPal provides an all-in-one platform. Thus, it manages the entire workflow process. The software stores everything securely. Therefore, quoting for future jobs becomes easier. Also, records of resources and signatures are available instantly.

Seamless Integration

WorkPal also integrates with major accounts systems. These include Xero, Quickbooks, and Sage. Consequently, this provides a complete end-to-end management tool.

“All jobs are issued with a Job Number via WorkPal and this is then carried throughout all resources used on the job including materials, labour and mileage cost making it much easier to generate the end invoice for the customer.”

Accurate Tracking

Office staff can track hours spent on a job. They also track materials required. This information is useful when quoting for similar jobs. Ultimately, this saves the business time and money.

“I found that prior to implementing WorkPal items were easily missed off an invoice and this was subsequently costing the business money.”

Real-Time Visibility

You can schedule jobs easily. Then, you push these to field workers via mobile devices. This makes allocation simpler for everyone. Indeed, WorkPal exists to streamline the workflow process.

Seeing live job status is critical. Engineers can edit notes from anywhere. Meanwhile, office staff see live status updates. Furthermore, you can add drawings and images to the job.

Enhanced Capabilities Of Your Mobile Workforce With WorkPal

WorkPal significantly helped JMK streamline its workflow process. The paperless system provides an easy-to-use interface. This gives staff relevant information in real-time.

Seeing live job status makes prioritizing easier. As a result, managing the mobile workforce is simple. Also, overall effectiveness improves.

Would You Recommend WorkPal?

“I would definitely recommend WorkPal to other users as it has saved our company both time and money.”

Conclusion

JMK’s move to WorkPal demonstrates the power of digital transformation. The company replaced paperwork with an all-in-one platform. Consequently, they reduced administrative pressure. They also improved accuracy across invoices.

Now, they have full real-time visibility of engineers. JMK operates more efficiently than ever. Ultimately, they save both time and money. Their success shows how WorkPal is a game-changer. It modernises operations for fast-growing teams.