WorkPal Improves Premier Property Group with Cloud-based System
About Premier Property Group
Facilities management service provider, Premier Property Group, seeks a cloud-based system. Specifically, they need it to manage their services in reactive and preventative property maintenance. These include plumbing, electrical, roofing, landscaping, and other general maintenance.
The company has operated since 2009. Furthermore, it works throughout Ireland to provide a full and comprehensive service in the property maintenance sector.
Premier Property Group holds full accreditation for RGI (gas installation). Also, they possess certification in electrical contracting, locksmith, and PAT Testing.
Job Management Issues
Engineers work all over the country. Consequently, Premier Property Group spent a large amount of time keeping track of jobs.
“The team was using multiple platforms to manage active jobs,” highlights John Powell, Owner/MD of Premier Property Group.
Using different platforms causes errors and duplications. Ultimately, this affects your business workflow.
Benefits Of A Cloud-Based System
Centralised Information
With WorkPal, the system stores all your relevant job information in one centralised place. Instantly, users access live job list information in the office and out on site. Because you use a cloud-based system, the software backs up data online. Therefore, it is available at any time.
“WorkPal keeps everything up to date in real-time,” says John.
Real-Time Syncing
Field engineers collect data. Then, the app automatically syncs it back to the office. This means there is no delay. As a result, office staff process client reports and invoices faster.
Seamless Integration
Additionally, the system integrates with various other software platforms. These include Sage, Quickbooks, and Xero. This capability provides a seamless transition from your current processes to a cloud-based system.
You can generate invoices once an engineer marks a job as complete. Thus, you reduce the risk of missed invoices. Consequently, this improves cash flow for the business.
Accurate Reporting
Finally, you can run business reporting. For example, you can track work in progress and accurate projected completion dates. This allows Premier Property Group to plan and allocate resources for future works.
Enhanced Capabilities With WorkPal
“The business has been able to operate much more efficiently since implementing WorkPal’s cloud-based system. No job is missed or forgotten about,” emphasises John.
The system tracks all inbound enquiries and leads. Then, staff schedule and dispatch successful jobs to a field engineer. Once the client signs off, the system generates a job sheet. Finally, you can email invoices directly to the customer.
Would You Recommend WorkPal?
“Definitely, 100%”