Glás Services’ Journey to Streamlined Land Management with WorkPal

Summary

Glás Services is a professional land management and grounds maintenance business based in Ireland. With over 10 years in operation, the company provides reliable land management, winter maintenance and property management solutions to commercial clients nationwide. Focused on attention to detail and long‑term relationships, Glás has built a strong, trusted reputation across the country. As the business expanded, spreadsheets and paper‑based systems could no longer support their growing workload leading them to explore a more modern, scalable solution.

The Challenge

As Glás continued to grow, managing operations through spreadsheets and paper‑based processes became increasingly inefficient. The team struggled with:

  • Job scheduling and tracking
  • Maintaining accurate job sheets and timesheets
  • Managing client communication effectively
  • Keeping visibility of work carried out across multiple teams
  • Reducing paperwork for field staff and admin teams

These manual processes were no longer sustainable. Glás needed a professional, centralised job management system capable of supporting their growing demand, multiple teams and nationwide coverage.

The Solution

Glás Services discovered WorkPal through a recommendation. After reviewing their requirements, the team quickly recognised that WorkPal offered a more professional and scalable platform that could centralise their operations.

WorkPal provided:

  • Smooth implementation, supported by WorkPal’s Implementation Team
  • Migration of existing job data
  • Tailored training, helping the team get up and running quickly
  • A mobile app for engineers, giving them job details, photo capture and records all in one place

Field staff initially showed some hesitation, but once they saw how easy the WorkPal app was to use and how it removed paper job sheets entirely, they quickly embraced the system.

“The implementation was very straightforward. The WorkPal team helped us get set up, import our existing job data, and train our staff. Within a couple of weeks, we were confident using the system, and it quickly became second nature.”
— Brendan Lawlor, Managing Director, Glás Services

The Results

WorkPal now sits at the heart of Glás Services’ daily operations. The team has seen transformative improvements, including:

  • Fully centralised job scheduling, tracking and communication
  • Real‑time visibility for both office teams and field engineers
  • Accurate timesheet tracking, reducing admin work
  • Significant reduction in paperwork
  • Faster, more accurate invoicing, thanks to linking completed jobs directly to billing
  • Better on‑site visibility, with job details and photos captured through the app

Before WorkPal, job sheets were often lost, timesheets were delayed and visibility of on‑site work was limited. Now, Glás has complete operational clarity.

“Before WorkPal, job sheets were getting lost, timesheets had to be chased, and it was hard to get a real-time picture of what was happening on site. Now, we have full visibility, we can track hours accurately, and we’ve cut out a huge amount of paperwork.”
— Brendan Lawlor, Managing Director, Glás Services

WorkPal’s support team also played a major role in their success:

“The support team was excellent. Any questions we had were answered quickly, and the training sessions were very practical. It wasn’t just theory — it was hands‑on, showing us exactly how to use the software in real-life scenarios.”
— Brendan Lawlor, Managing Director, Glás Services