Glás Services is a professional land management and grounds maintenance business based in Ireland. With over 10 years in operation, the company delivers land management, winter maintenance and property management services to commercial clients nationwide. As the business grew, spreadsheets and paper-based systems could no longer keep up with the workload, so the team began looking for a simpler, more scalable solution.
The Challenge
As Glás continued to grow, managing operations through spreadsheets and paper‑based processes became increasingly inefficient. The team struggled with:
- Job scheduling and tracking
- Maintaining accurate job sheets and timesheets
- Managing client communication effectively
- Keeping visibility of work carried out across multiple teams
- Reducing paperwork for field staff and admin teams
These manual processes were no longer sustainable. Glás needed a professional, centralised job management system capable of supporting their growing demand, multiple teams and nationwide work.
The Solution
Glás Services found WorkPal through a recommendation. After reviewing their needs, the team quickly saw that WorkPal could bring all their operations into one place.
WorkPal’s implementation team handled the setup from start to finish. They moved across existing job data, then ran hands-on training to get staff ready fast. Some field staff were hesitant at first. However, once they saw how easy the mobile app was to use and how it removed paper job sheets completely, they quickly embraced the system.
“Within a couple of weeks, we were confident using the system, and it quickly became second nature.”
— Brendan Lawlor, Managing Director, Glás Services
The Results
WorkPal now runs at the core of Glás Services’ daily work. As a result, the team has seen clear gains across scheduling, timesheets, invoicing and site visibility. Engineers use the mobile app to log job details and photos on site. Furthermore, the system links completed jobs straight to billing, making invoicing faster and more accurate. Both office staff and field engineers can now see all live work in real time.
Previously, the business lost job sheets, chased timesheets and had little sight of what was happening on site. Now, Glás runs with full clarity and control.
Client Testimonial
“Before WorkPal, job sheets were getting lost, timesheets had to be chased, and it was hard to get a real-time picture of what was happening on site. Now, we have full visibility, we can track hours accurately, and we’ve cut out a huge amount of paperwork. The support team was excellent — any questions we had were answered quickly, and the training sessions were very practical. It wasn’t just theory, it was hands-on, showing us exactly how to use the software in real-life scenarios.”
— Brendan Lawlor, Managing Director, Glás Services