Summary

G.S. Stothers is a well‑established mechanical and electrical engineering business with over 35 years of experience, specialising in smoke and heat ventilation systems. Operating across Northern Ireland, the Republic of Ireland and the UK mainland, the company assists with the design, supply, installation, commissioning and maintenance of ventilation systems. As an approved installer for Colt smoke control systems for over 3 decades and the sole distributor for Colt International Limited in Northern Ireland, G.S. Stothers is trusted to deliver complex and high‑profile projects, including work on historic buildings such as The Europa Hotel, Titanic Museum and the New Children’s Hospital in Dublin. With over 20 field engineers operating 24/7, the business turned to WorkPal to strengthen logistics, engineer management and customer experience as it continued to grow.

---

The Challenge

As G.S. Stothers expanded its operations, managing engineers, logistics and documentation became increasingly complex. Operating a 24/7 call‑out service across multiple regions required clear visibility of engineer activity and reliable systems to support customer expectations. The business recognised that logistics and engineer management were key areas where it could differentiate itself in a highly competitive market. Word‑of‑mouth and repeat business were critical, and delivering an exceptional customer experience became central to securing referrals and long‑term contracts. At the same time, the company had begun to outgrow its existing mobile solution and needed a more robust and professional system to support its operations.

---

The Solution

G.S. Stothers was introduced to WorkPal 6 years ago and quickly identified it as a more reliable and streamlined way to manage field operations. After a demonstration, the team recognised that WorkPal offered the professional look, functionality and reliability they needed.

The transition to WorkPal was seamless, with no downtime. Initially, the business ran its existing mobile app alongside WorkPal. However, within a month, the team fully switched to WorkPal due to its ease of use, richer features and more professional interface. Thorough preparation and training ahead of going live ensured engineers were confident and keen to adopt the system.

WorkPal provided an end‑to‑end platform to manage engineers, documentation and reporting, giving the business greater control and transparency across operations. Following the success of the implementation, G.S. Stothers also introduced WorkPal to its sister company, SR Fire & Security, extending the benefits across both businesses.

---

The Results

Since implementing WorkPal, G.S. Stothers has achieved:

• Improved logistics and engineer management, supporting 24/7 operations
• A more professional and consistent service, enhancing customer experience
• Greater transparency, helping build trust with clients
• Stronger word‑of‑mouth referrals and repeat business
• Streamlined documentation and reporting, accessible at the click of a button
• Improved efficiency across the business, supporting continued growth
• Successful rollout across a sister company, extending operational benefits

Overall, WorkPal has helped G.S. Stothers gain a clear competitive edge in a demanding and fast‑paced industry.

---

Client Testimonial

“We would without a doubt recommend WorkPal. It has helped streamline our entire business and given us a competitive edge that has helped us win new contracts.”
— Jonney Stothers, Managing Director, G.S. Stothers