GERMAR electrical and security is a long established company based in Waterford City. Serving the entire south east of Ireland, Germar offers a vast range of services to a variety of customers and sectors, including industrial, commercial, domestic, government buildings and charitable organisations. Along with the vast array of electrical services, Germar are fully licensed in providing security services including Intruder alarms, CCTV, Access Control, Gate Automation & Barriers, Gas Detection, Fire Alarms and monitoring services.
Due to a growing workforce, management and organisation of engineers was becoming a challenge. ‘The more people we had the more man hours were being put into organizing and managing the paperwork daily, it was such a waste of time.’ Increasing amounts of paperwork was leading to inefficiency within the business and making paper trails difficult to manage. We were essentially pulling down folders to follow the paper trail,’ said Aaron Power, Owner and Managing Director of Germar Electrical.
WorkPal significantly improves the management of your workforce, from engineers using the App on site to administration staff in the office. The software is extremely user friendly, with training given to all users during implementation. Aaron highlights, ‘WorkPal is an all in one workforce management system. We can login from anywhere, even remotely!’
WorkPal has various features to help improve productivity, including a drag and drop Scheduling Tool to manage employees daily schedules and Live Job Lists to keep track of new, in progress and completed jobs. Users can easily see the status of jobs and which engineers are working or available to work in a visual dashboard. ‘From there we can manage our service teams’ jobs, which includes all their paperwork and costs associated with each job,’ emphasises Aaron.
Implementing a software to effectively manage your workforce helps to reduce unnecessary costs, save money and offer a more professional service to your clients. WorkPal’s Client and Subcontractor Portal feature provides a way for your clients to see the progress and costs associated with their jobs. This has proven to be a major selling point when tendering for projects against competition.
‘We were coming into the office to collect job information and then driving to site, now we don’t have to do that anymore,’ says Aaron
As well as overcoming existing issues, WorkPal will help to enhance other business capabilities. The software offers a variety of features to help improve operations including quotation management, reporting, invoicing, asset management and location tracking.
‘It manages our scheduling and job sheets, and the support is outstanding.’
’Absolutely, efficiency game changer.’
12th June 2020